Case study · E-Learning / Art Direction
Risk Mindset compliance as a story
A risk-awareness course for banking, told as a graphic novel. Instead of reading policy, learners step into an assignment, meet their manager and colleagues, and make the kinds of risk decisions the policy was written about.
The course nobody wants to take
Risk training is mandatory, annual, and usually forgettable. Learners click through, pass the quiz, retain little. The client wanted the opposite: a course people actually finish, talk about, and carry into their decisions.
The content itself was nuanced: in real work there are rarely right answers, only better and worse ways to handle risk.
Give risk a face, a deadline and a plot
The course plays out as a photo-comic: a manager with a critical research project, colleagues who can help or hinder, and support one coffee-mug click away. Learners advance scene by scene and make branching choices under realistic pressure.
Crucially, there are no "wrong" answers. Choices play out their consequences, and learners reflect on the trade-offs. The warm editorial palette and hand-cut panels keep it feeling like a story, not a slideshow.
Completion through curiosity
A plot with characters pulls learners to the end. The course gets finished because people want to know what happens.
Practice, not memorisation
Branching consequences let staff rehearse real judgement calls safely, which is what risk training is actually for.
A format worth reusing
The graphic-novel system (panels, characters, choice patterns) extends to any nuanced topic the bank trains on next.
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